Susan Hura
Chief Design Officer •

Cleveland, Ohio

Susan Hura, PhD is a passionate advocate for the primacy of linguistics in conversational experience design who serves as Chief Design Officer at She has built multidisciplinary teams in industry and academia and holds a Doctorate in Linguistics from the University of Texas at Austin. Susan founded Intervoice’s Center for User Experience, was a member of the human factors team at Lucent Technologies Bell Labs, and co-founded Banter Technology. Susan served as Program Chair of the SpeechTEK Conference and founding President of the Association of Conversational Interaction Design.

Interview Video

Interview Transcript

Logo for LinkedIn