photo of Simonie Wilson

Simonie Wilson
UX Design Manager – Conversation Design • Allstate

Brighton, Colorado

Simonie Wilson is known as the SME in Conversation Design at Allstate, holding a Masters in Computational Linguistics, with over 25 years in the business. You will often see her getting excited about solving customer issues with chatbots and IVRs and when she’s not collaborating with a multitude of business partners, you will find her writing movie reviews and singing with her band in her new state of Colorado. Her friends and colleagues would use these three words to describe her: busy, passionate and empathetic.

Interview Video

Interview Transcript

Logo for LinkedIn