A/B Testing at the Scale of Millions

A/B testing is a common and fruitful practice, but how do you deem something as successful? What happens when you don’t have enough data points? […]

Where
Room TBA
When
March 5, 2020
9:00 am - 9:45 am

Enhancing Service Experience With Intelligent Spaces

Co-creation is an integral part of service design and is shaping the way we design services in the future. Not only does it activate dialogue, […]

Where
Room TBA
When
March 4, 2020
9:00 am - 12:30 pm

Achieving Accessibility in Practice through a Design System

We all understand the power of accessible and inclusive products. But since accessibility doesn’t hurt the bottom line for most small organizations/ startups, it is […]

Where
Room TBA
When
March 4, 2020
2:30 pm - 3:15 pm

The Goldilocks Zone: Riding the Inflection Point to Optimize Design

The design process is inherently filled with inefficiencies. It’s a semi-structured meandering through exploration and iteration – some of which push innovation and nudge the […]

Where
Room TBA
When
March 3, 2020
3:00 pm - 3:45 pm

What Inclusion Really Means – A Pluriversal Approach to User Experience

UX design is not inclusive enough. We see that in its practice, designers do not go far enough to acknowledge the differences that make us […]

Where
Room TBA
When
March 4, 2020
1:30 pm - 2:15 pm

Mapping the Patient Experience

How a design team is working to improve the genomic testing experience for cancer patients. Foundation Medicine is a Boston-based company that is advancing precision […]

When
March 3, 2020
2:00 pm - 2:45 pm

Object Modeling for Designers

An object model depicts a system as a set of objects, actions, and relationships, providing a structural perspective. This perspective is likely less familiar to […]

Where
Room TBA
When
March 4, 2020
9:00 am - 12:30 pm

Designing Experiences for Underserved and Gentrified Communities

They are the forgotten, the minorities, the overlooked and the underserved. And they’re living in a world of experiences designed for the majority. Whether bound […]

Where
Grand 1/2
When
March 5, 2020
2:10 pm - 2:40 pm

Turning Your Design-Led Product Vision Into A Reality

As designers, how can we ensure that the product visions that we create actually become a reality? What best practices, partnerships and processes can we […]

Where
Room TBA
When
March 3, 2020
1:00 pm - 1:45 pm

Designing for the Patient

Principles and best practices for designing an excellent health care experience For the most part, people don’t engage with the health care system by choice; […]

Where
Room TBA
When
March 3, 2020
4:00 pm - 4:45 pm