Senior Director of Service Design • ServiceTitan
Pasadena, California, USA
For more than 15 years, JD Buckley has successfully led the introduction of user-centered design and research initiatives for a variety of entertainment, automotive, and medical products and services, for both disruptive startups and enterprise organizations, including Yahoo, Disney, Idealab, DirecTV, Kelley Blue Book, Kaiser Permanente, Daqri, and ADP.
She is a passionate design and research leader who advocates for inclusive, collaborative, co-creative and cross-functional design and multi-method user research. Her work inspires and informs innovative solutions.