UX at the Intersection of AI and Knowledge Management

This presentation explores a new approach to managing knowledge for AI systems. I’ll discuss the challenges of creating accurate and reliable AI chatbots, and how involving human experts in the process can lead to better results. My focus will be on a user-friendly design that allows professionals to directly contribute their expertise to AI knowledge bases. I’ll examine how this method works in practice, using examples from different industries to illustrate its flexibility. Attendees will gain insights into the importance of thoughtful UI/UX design in AI applications and how it can improve the quality of AI interactions. This session aims to broaden understanding of knowledge management in AI and spark ideas for future innovations in this rapidly evolving field.