Dawn Wilson
Amazon
Senior Design Research Manager • Kirkland, WA
Dawn is a Senior Design Research Manager currently working on Digital Products at Amazon. Although she didn’t set out to work in the tech industry, she landed in the world of UX after a winding professional journey that started in social research.
In her 20 years of experience, Dawn has done research in many spaces including automotive e-commerce, gaming, banking, smartphones, tablets and smart speakers. While she enjoys finding rich insights from what customers do and say, she relishes the challenge of doing so from what they don’t do or say.