Get Hands-on With Interactive Workshops

The second day of the conference offers three half-day interactive workshops. These are included with the In-Person Seattle ticket.

Staff Designer – Lead and Influence as an Individual Contributor with Catt Small

Catt Small

In Catt’s workshop, you’ll learn to:

• Clarify expectations of a Staff+ Designer
• Set boundaries and manage time effectively
• Gain influence without a Manager or Director title

Knowledge Quadrant and Better Journey Maps with Debbie Levitt

Debbie Levitt

In Debbie’s workshop, you’ll learn:

• Debbie’s “Discovery Phase Knowledge Quadrant”
• How to prepare, facilitate, and take action on a KQ
• How to improve customer journey maps
• Better types of journey diagrams

[Re]Designing Strategy with Nathan Shedroff

Nathan Shedroff

In Nathan’s workshop, you’ll learn:

• Why SWOT and Positioning templates are worthless and what to replace them with
• Where your research skills provide much-needed, missing value in the strategic process
• How qualitative and quantitative value merge and how to frame what’s missing to business peers that often don’t know the difference (or only value the latter)
• The components of better strategy, including how and when to integrate trends and stakeholder value