Tulsi Desai is a UX researcher at Blink who loves applying her systems-thinking perspective from mechanical engineering and manufacturing to understand how people use products and services.
After graduating from Duke University with a B.S. in mechanical engineering, she spent five years as a manufacturing engineer leading product quality and systems design improvements in the energy sector. Driven by the belief that human-centered design should be applied across all stakeholders – including those responsible for assembling products – she went back to school, earning her M.S. in design Impact from Stanford University. There, she spent a year researching end-of-career transitions, designing a service that proposes an alternative to retirement.
Outside of Blink, you can find her choreographing a Bollywood dance, designing games, or purchasing a new kitchen appliance to optimize how to cook the perfect meal.