The Privilege of Ethical Design

The speaker is presenting in the Fifth Avenue room. This is a room change.

The breakneck speed at which technology continually advances has created a culture of focusing on positivity for positivity’s sake. Yet, every day we’re confronted with more examples of both unintended consequences and the prioritization of business goals over ethical concerns. So what can UX teams do to help change minds, products, or even the culture? That depends on who you are, what you do, where you work and the privileges you’re afforded.

In this session I’ll walk you through the ethical considerations I had to make, as UX Lead, in designing a suicide and self-harm alerting system for k-12 schools in the U.S. In doing so, I’ll address the specific examples of where our team failed, how we responded to those failures, how my privilege played a part, and how you might learn from our mistakes.

Key takeaways will be:

  • What ethical design looks like in practice
  • What you can do to advocate for ethical design no matter your level of privilege
  • Tools and resources to apply to your own projects

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Location: Fifth Avenue Room Date: March 4, 2020 Time: 1:30 pm - 2:15 pm photo of Paola Mendoza-Yu

Paola Mendoza-Yu