Dan Klyn has had a hand in the development and design of structures made of information for 17 years. Approaches to the development of these structures and to aligning them with business and experience strategy are varied and plentiful: evidence of good alignment and quantification of results not so much.
What’re the key variables to control for in the attempt to create appropriate information structures to support our strategies? What’s the process for inventing these structures, and for knowing if you’re doing it right?
The Understanding Group