Inclusive User Research to Build an Accessible Design System

Accessible design system components are one of the best ways to create an accessible website. But how do we ensure that the design system meets the needs of people with disabilities and who use assistive technologies? At CVS Health, we conduct user research with people with disabilities in order to inform inclusive design across the digital organization. Recently our inclusive research team has partnered with the design system team to conduct research and incorporate inclusive insights from the start.

You will learn

  • The value of inclusive research, and how to advocate for that value with decision makers at your company
  • Strategies for establishing a replicable and scalable inclusive research process
  • How Inclusive Design at CVS Health leveraged research to develop accessible design system components

Research View Full Schedule
Interest Area: Research Date: May 3, 2023 Time: 11:30 am - 12:15 pm

Greg Weinstein
Design Researcher & Accessibility Specialist • CVS Health