Starting a new, complex, project for a difficult client or stakeholders? Feeling slightly panicked or worried? Discomfort can bring engagement, growth, and job satisfaction. Embracing discomfort is a skill like any other. It can be learned, improved, and shared. Whether you are an individual contributor, or a manager, learn to be comfortable being uncomfortable and instill the skill in your team. Push yourself and your team past the comfort zone.
I’ve learned many things the hard way in my 25 years directing high-pressure UX projects that include research, strategy, and design. I’ll share some real-world examples of uncomfortable places I’ve been, and some of my methods to keep you and your team comfortable being uncomfortable.
In this session you’ll learn how to:
- Convert your discomfort into engagement, growth and job satisfaction
- Create a process you can trust, then trust in the process
- Use trust to help you and your team do their best work and thrive
- Develop a calm, confident work environment