Empowering Users: A Framework for Informed Consent in Work Communication Software Applications (with AI-driven features)

Work communications apps often ask users to accept lengthy, opaque consent agreements. This is exacerbated by employees’ lack of choice and the use of user […]

Format
* Artificial Intelligence
When
February 28, 2024
10:30 am - 11:15 am

Moving the Needle on Diversity in User Research

In this talk, delve into a compelling case study about identifying the need for Inclusion in UX Research and taking steps to implement department wide […]

Format
* User Experience
When
February 29, 2024
10:30 am - 11:15 am

The Journey to Include People with Disabilities in Research

According to the World Health Organization, 1.3 billion or 16% of the global population experiences a significant disability. Within the US travel industry in 2020, […]

Format
* User Experience
When
February 27, 2024
4:00 pm - 4:45 pm

Unlocking Customer Success Outcomes

Workshop Description Have you ever struggled to know which insights to trust and how to take action on what customers are saying? Customer Success Outcomes […]

Format
* Customer Experience
When
February 28, 2024
1:30 pm - 4:00 pm

Ready, Set, Grow! Coaching Through Performance Challenges to Help Your Team Thrive

Leading a research team involves partnering with each individual to support their career growth. It entails having initial conversations to establish the team and set […]

Format
* Leadership
When
February 27, 2024
2:45 pm - 3:30 pm

Including All Investors at Vanguard

Vanguard is an investment firm with over $5T in assets managed. Our mission is “to take a stand for every investor” Over the last 4 […]

Format
* User Experience
When
February 28, 2024
11:45 am - 12:30 pm

Empowering Product Teams with UX Research: Organizing and Democratizing Insights

Leading user research efforts can often feel like navigating a labyrinth, especially when teams face many stakeholders and complex product challenges. Drawing from my hands-on […]

Format
* Leadership
When
February 29, 2024
11:45 am - 12:30 pm