Empowering Users: A Framework for Informed Consent in Work Communication Software Applications (with AI-driven features)
Work communications apps often ask users to accept lengthy, opaque consent agreements. This is exacerbated by employees’ lack of choice and the use of user […]
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- * Artificial Intelligence
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February 28, 2024
10:30 am - 11:15 am
Moving the Needle on Diversity in User Research
In this talk, delve into a compelling case study about identifying the need for Inclusion in UX Research and taking steps to implement department wide […]
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- * User Experience
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February 29, 2024
10:30 am - 11:15 am
The Journey to Include People with Disabilities in Research
According to the World Health Organization, 1.3 billion or 16% of the global population experiences a significant disability. Within the US travel industry in 2020, […]
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- * User Experience
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February 27, 2024
4:00 pm - 4:45 pm
Unlocking Customer Success Outcomes
Workshop Description Have you ever struggled to know which insights to trust and how to take action on what customers are saying? Customer Success Outcomes […]
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- * Customer Experience
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February 28, 2024
1:30 pm - 4:00 pm
Ready, Set, Grow! Coaching Through Performance Challenges to Help Your Team Thrive
Leading a research team involves partnering with each individual to support their career growth. It entails having initial conversations to establish the team and set […]
- Format
- * Leadership
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February 27, 2024
2:45 pm - 3:30 pm
Including All Investors at Vanguard
Vanguard is an investment firm with over $5T in assets managed. Our mission is “to take a stand for every investor” Over the last 4 […]
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- * User Experience
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February 28, 2024
11:45 am - 12:30 pm
Empowering Product Teams with UX Research: Organizing and Democratizing Insights
Leading user research efforts can often feel like navigating a labyrinth, especially when teams face many stakeholders and complex product challenges. Drawing from my hands-on […]
- Format
- * Leadership
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February 29, 2024
11:45 am - 12:30 pm