ConveyUX takes place on Hopin, a robust event platform with plenty of ways to enjoy the content and network with others. Here are some helpful tips.


Hopin is a secure, password-protected space. You must create a free Hopin account to access the event (this can be done when you join the live event in Hopin).

NavigationNavigation menu for Hopin event areas

In Hopin, use the side menu (pictured right) to navigate event areas: Reception, Stage, Sessions, Networking, Expo, and Replay. Red “live/now” tags alert you to active segments. To join an activity, click a tagged menu icon, a What’s happening now button in Reception, or a live segment in the schedule.


Upon joining a live event, you land in Reception — the event lobby and information hub.

In Reception, you will see the

Scroll to schedule; Hopin highlights active segments in blue. 


Watch the organizer’s remarks and plenary presentations in Stage. Post questions and comments in Stage chat.

Hopin records all Stage segments.


Join concurrent presentations, workshops, and other activities in Sessions

The best way to understand the Sessions area is to think of rooms or gatherings around “virtual roundtables.”

Workshops may take place in satellite areas. If so, click the What’s happening now button in Reception, then click Enter to join your workshop. To return to the conference, click the Return to conference button, then click Enter.

Hopin records Sessions as determined by the organizer (typically all speakers and workshops).


Make new connections in Networking.

Hopin does not record Networking.

Speed Networking

In Networking, join speed networking to participate in random 1:1 meetings with other attendees. You meet others only once in speed networking during an event.

Exchange Contacts

During speed networking, click Connect to share your Hopin profile details with the other person, similar to offering your business card. When both people click Connect, a new connection appears in their respective Hopin accounts.

Add time

Speed networking meetings last three minutes. During your 1:1, click Extend to add time. Hopin will prompt the other person to confirm.


Here are a few conversation starters for speed networking (remember to watch the clock):

Other Ways to Network

In addition to speed networking, connect in other ways.

Send a Message

In Networking, search for and send someone a message, request a meeting, or invite them to a video call.

Chat Tab

Use Event chat to address everyone at the conference. Use Stage, Session, and Expo chats to communicate within a live activity.

Create Session

In Sessions, click + Create Session and host your own video chat during the event.

Schedule a Meeting

In Sessions, select the People tab (next to the Chat tab) and click Schedule a meeting (bottom right).

Your Profile

Update your Hopin profile with a photo, short description, and social media. This is your “business card” in Hopin.


Visit sponsor and vendor booths in Expo for pre-recorded videos, information, and external links. Booths are always open during an event — visit them any time.

Hopin does not record Expo.


Watch unedited recordings of Stage and Sessions segments in Replay. The Replay for a segment is usually available within 30 minutes.


Desktop (web)

Hopin is fully compatible with Desktop (web) on the following browsers updated to the latest version:

Other independent browsers that accept webRTC technology may be compatible.


Hopin does not recommend mobile devices such as smartphones, tablets, and iPads. If you have no other option, use the Hopin Mobile app for the greatest, though limited functionality.

Stream speeds

Before an event, you can 

At a minimum, your upload speed should be 2 Mbps, and your download should be 5 Mbps (ideal results are 10 Mbps upload, 30 Mbps download).


VPN can block your access to Hopin features. Turn your VPN or firewall proxy off while on Hopin.

Technical Support

Access Chat Support from the dropdown menu next to your avatar. 

Alternatively, click on [Staff] Paul Albertson in a chat (or search for Paul in Networking) and message him.