It’s been a long and exhausting journey and although we have traveled far and are nearing our destination, we are at the “23rd mile of the marathon” and hitting the wall. The business owners just changed their vision (again) and the developers are getting restless — they haven’t seen daylight in over a month. We are stuck in the middle of the cross-fire and doing what we can to provide solutions that can be built and still meet the business requirements. However, we cannot and will not, loose sight of how our users will actually interact with it, and the problems we are solving for them.
Working in the enterprise, we are dealing with applications that people spend days, weeks and entire careers working with. Highly complex work-flows, system integrations and limited team resources. If we do it right, we save our company millions of dollars and have happy employees, if we fail… failure is not an option. By starting with a user centered approach you increase your chance of success by 1000% for a fraction of the cost to add it later. Let us walk you through some stories from the front lines and provide some ideas to take back to your current or next project.