Our design team’s recent product focuses on helping developers working in a DevOps workflow better test, track and monitor the performance of the application they build. (If you are unfamiliar with DevOps, the term refers to an organization and process practice that is newly forming in the development community.)
The goal of DevOps is to change and improve the relationship of development and operations by advocating better communication and collaboration between these two business units—and to move faster (dare I say Agile). As we learned more about the DevOps way of working, our design team began to see and implement similar processes to improve communication and collaboration between different design disciplines, and to break down barriers with our development and offering management teams.
In this conversation, using our product as a case study, we will share how these practices have enabled us to overcome short- and long-term obstacles and helped prioritize common efforts in order to deliver meaningful experiences to our customers, and help our team become the well oiled machine it is today.